FREQUENTLY ASKED QUESTIONS

How do I order? How long does it take? and how do I know this is ok?

How many jackets has TRISH sold so far?

About 350 jackets and vests in the last 6 years since the beginning of RAW AND EDGY DEERSKIN DESIGNS.

These are ALL PERSONALLY HANDMADE BY TRISH

How do I know this is legit?

Trish has sold to Overland Sheepskin Co with 12 stores !!!

Trish has sold to Letherwerks in Taos for 6 years !!!

Trish has many happy customers on the website !!!

How much does it cost and how do I pay?

Items that are bought from available stock are returnable in 7 days and a full refund is given.

Custom items require a 75% deposit non refundable with a final payment when finished. Photos are sent of the process so you can see your item being made then the item is shipped out. We have never had an unsatisfied customer.

You can ask that an item you like can be made into an available stock and you may get lucky. All monies go thru paypal most of the time. Feel free to ask if you have questions.

How does she get my size right?

We ask that you send us all your measurements that are designated on the website.

And, if you have a favorite jacket or item that fits you perfect in all the right areas then we may ask you to ship that to us (we pay postage) and then we get a great idea about how you like your jacket or vest to fit… we will talk…

Why do I get emails of the photos everyday when my item is being designed?

This is to show you the process and many people like it… but if you really want to wait and be surprised when it comes in the mail than just let us know…

And we will go dark !

What happens if I do not like the item when it is done?

We go over with pictures and writing all the details and get a good feel for that it is you like and since we spend so much time doing that it has not happened since we started doing this…

We know there is a trust factor…so when it feels right we go ahead and not until then….we can always work things out so everyone is happy…

How do I even begin to choose what I want?… I don’t know…

Just call Trish and send her some of your favorite photos from the STYLE GUIDE

And you will be amazed how fast you choose what you really do want.

And if you want the details after your talk to be a surprise we can do that too.

We have done this before and it works very well.

What if I do not have all the money to get the jacket?

We have a lay away plan that some customers have used and they make their payments and we start on their item just before the last payment so the item is ready when they are ready to pay the final payment.

Remember you will get photos of the process of making your item…

WHAT IF I WANT MY OWN DESIGN MADE JUST FOR ME

AND NOT REPEATED EVER?

This can be done…just call Trish and talk about what you want…

She has worked with lots of celebrities in her career and can give you what you want and be discreet…

What are my choices for colors and can I have it made in other leathers?

Trish likes to work in what are called naked skins without a lot of processing. Deer Skin and Elk Skin are the best and strongest leathers money can buy and we do a special ceremony over the hides before we even start anything…

Any other leathers will need to be discussed…

We will consider vegan leathers also…

We have a color chart on our site and photos of zippers and D ring colors and

button choices ( these change often and we send you choices if you want buttons.

Everything is discussed ahead of time and you sign a paper that everything is correct and the way you want it…

What is the water proof and stain proof spray you use?

This is a product that is new nano technology and is non toxic and leaves a nano film on the leather for good so when it rains or something spills onto the leather it just wipes off… there is a very slight change in the feel of the leather and it cannot be dry cleaned later since nothing will now penetrate the leather…

Remember trish is just a phone call away if you want to talk to a live voice to figure this all about….we get it….we are usually in the studio designing unless Trish is out riding her horses and in that case she will call you back…

FAQ’S